FAQs

1. What is your return policy?

We offer a hassle-free return policy. If you're not completely satisfied with your purchase, you can return the item within 30 days for a refund or exchange. Please make sure the item is unworn, with all tags attached, and in its original packaging. See full refund policy for more information

2. How do I determine my size?

We provide a detailed size chart for each product to help you find the perfect fit. You can find the size chart on the product page under the "Size Guide" section. If you have any further questions regarding sizing, feel free to reach out to our customer support team.

3. Do you offer international shipping?

At this time, we ship to the United States and Canada. During the checkout process, you can select your country from the available options. Please note that international shipping may be subject to customs fees or import duties, which are the responsibility of the customer.

4. Can I track my order?

Absolutely! Once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment and see its estimated delivery date.

5. How long does it take to receive my order?

Our processing time is typically 1-3 business days. After that, the delivery time depends on your location. Orders usually arrive within business 5 -10 business days.

6. What payment methods do you accept?

We accept major credit cards, including Visa, Mastercard, American Express, and Discover. Additionally, we also offer alternative payment options such as PayPal, Afterpay, Sezzle, Google pay and Apple Pay.

7. Do you have a loyalty program or rewards program?

Yes, we value our customers' loyalty and offer a rewards program. You can earn points for every purchase, and these points can be redeemed for discounts or exclusive perks. Make sure to sign up for our newsletter to stay updated on the latest promotions and rewards.

8. Can I cancel or modify my order?

We strive to process and ship orders as quickly as possible. If you need to cancel or modify your order, please contact our customer support team immediately. We will do our best to accommodate your request, but please note that once an order has been shipped, we may not be able to make any changes.

9. Are your products ethically sourced?

We are committed to ethical practices and strive to work with suppliers who follow fair labor standards and sustainable manufacturing processes. We prioritize sourcing from brands that share our values of social responsibility and environmental consciousness.

10. How can I contact customer support?

For any inquiries, concerns, or assistance, you can reach our customer support team through email, or live chat. Our dedicated team is here to help you and provide the best possible shopping experience.